Terms & Conditions

1. Agreement to Terms

These Terms and Conditions ("Terms", "Terms and Conditions") constitute a legally binding agreement between you ("User", "you", or "your") and American Roofing Elite LLC ("Company", "we", "us", or "our") governing your access to and use of the website located at americanroofingelite.com (the "Website") and any related services, including but not limited to roof inspections, estimates, installations, repairs, and consultations (collectively, the "Services").

By accessing or using our Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must immediately discontinue use of our Website and Services.

2. Eligibility and Account Registration

You must be at least 18 years of age and capable of forming a legally binding contract to use our Services. By using our Website, you represent and warrant that:

• You are at least 18 years of age;
• You are a legal resident of the United States;
• You have the legal capacity to enter into binding contracts;
• All information you provide to us is accurate, complete, and current;
• You will maintain the accuracy of such information and promptly update it as necessary.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including but not limited to instances where we suspect fraudulent activity, misrepresentation, or violation of these Terms.

3. Services Description

American Roofing Elite provides residential roofing services, including but not limited to:

• Free Roof Inspections: Visual assessments of residential roofing conditions, provided at no cost and with no obligation to purchase services.
• Roof Replacement: Complete removal and replacement of existing roofing systems with new materials.
• Roof Repair: Targeted repairs for leaks, storm damage, and general wear.
• Roof Maintenance: Preventive maintenance services to extend roof lifespan.
• Consultation and Estimates: Professional advice and written estimates for roofing projects.
• Financing Assistance: Coordination with third-party lenders for financing options.

All Services are subject to availability, scheduling constraints, and geographic service area limitations. We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice.

4. Free Inspection Terms

4.1 Scope of Free Inspection

Our free roof inspection includes a visual examination of the accessible portions of your roof, gutters, flashing, and attic ventilation. The inspection is conducted by a certified roofing professional and includes a written report with findings and recommendations.

4.2 Limitations

• The free inspection does not include destructive testing, removal of roofing materials, or interior ceiling inspection unless specifically agreed upon.
• Inspections are limited to residential single-family homes, townhouses, and condominiums within our designated service areas.
• Commercial properties, multi-unit buildings with more than four units, and properties outside our service area may be subject to inspection fees or may not be eligible for inspection.
• Appointments are subject to availability and weather conditions. We reserve the right to reschedule inspections due to inclement weather or safety concerns.

4.3 No Obligation

The free inspection is provided with absolutely no obligation to purchase any Services from American Roofing Elite. You are under no pressure to commit to any work following the inspection. However, we reserve the right to limit the number of free inspections per property or per customer.

5. Estimates and Proposals

5.1 Written Estimates

All project estimates are provided in writing and are valid for a period of 30 days from the date of issuance, unless otherwise specified. Estimates are based on the information available at the time of inspection and may be subject to change if concealed conditions are discovered during the course of work.

5.2 Price Adjustments

In the event that concealed damage, structural issues, or code violations are discovered during the project that were not visible during the initial inspection, we will provide a written change order detailing the additional work required and associated costs. No additional work will be performed without your prior written approval.

5.3 Promotional Offers

Promotional offers, discounts, and special pricing (including but not limited to "$0 Down" offers, "$1,000 Off" promotions, and financing specials) are subject to the following conditions:

• Promotional offers are valid only during the specified promotional period and may be withdrawn or modified at any time without notice.
• Discounts cannot be combined with other offers unless explicitly stated.
• $0 down financing is subject to credit approval by third-party lenders. American Roofing Elite is not a lender and does not guarantee financing approval.
• Minimum project values may apply for promotional discounts. Specific terms will be detailed in the promotional materials.
• Promotional offers are non-transferable and apply only to the property and customer named in the contract.

6. Contracts and Payments

6.1 Contract Execution

All roofing projects require a signed written contract between you and American Roofing Elite. The contract will specify the scope of work, materials to be used, project timeline, total cost, payment schedule, and warranty terms. No work will commence until the contract is fully executed and any required deposits are received.

6.2 Payment Terms

• A deposit may be required upon contract execution. The deposit amount will be specified in your contract and typically ranges from 10% to 30% of the total project cost.
• Progress payments may be required at specified milestones as detailed in the contract.
• Final payment is due upon satisfactory completion of the project and your written approval of the work.
• We accept payments via check, credit card, debit card, wire transfer, and financing arrangements through approved third-party lenders.
• Late payments are subject to a service charge of 1.5% per month (18% per annum) on the outstanding balance, or the maximum amount permitted by applicable law, whichever is less.

6.3 Financing

Financing options are provided through third-party lenders unaffiliated with American Roofing Elite. We act solely as a facilitator and do not make lending decisions. All financing terms, including interest rates, payment schedules, fees, and credit requirements, are determined solely by the third-party lender. You are responsible for reviewing and understanding all financing documentation before execution.

7. Warranties and Guarantees

7.1 Workmanship Warranty

American Roofing Elite provides a workmanship warranty on all installation and repair services. The specific duration and terms of the workmanship warranty will be detailed in your contract. This warranty covers defects in installation and workmanship but does not cover:

• Damage caused by severe weather events, acts of God, or natural disasters exceeding the design specifications of the installed roofing system;
• Damage caused by improper maintenance, unauthorized repairs, or modifications by parties other than American Roofing Elite;
• Normal wear and tear beyond the warranty period;
• Damage caused by structural movement, settling, or foundation issues of the building;
• Damage caused by foot traffic, falling objects, or vandalism.

7.2 Manufacturer Warranties

Roofing materials are covered by manufacturer warranties as specified by the material manufacturer. These warranties are separate from our workmanship warranty and are subject to the manufacturer's terms and conditions. We will provide you with all applicable manufacturer warranty documentation upon project completion.

7.3 Warranty Claims

To file a warranty claim, you must contact us in writing within the warranty period, describing the nature of the defect and providing photographic evidence if possible. We will inspect the claimed defect within 14 business days of receiving your claim. If the claim is validated, we will repair or replace the defective work at no additional cost to you, subject to the terms of the applicable warranty.

8. Insurance and Liability

8.1 Insurance Coverage

American Roofing Elite maintains comprehensive general liability insurance, workers' compensation insurance, and commercial auto insurance as required by law. Certificates of insurance are available upon request.

8.2 Property Damage

We take reasonable precautions to protect your property during the course of work. However, roofing work involves inherent risks. In the event of accidental damage to your property caused by our negligence, we will repair or compensate you for such damage, subject to the limits of our insurance coverage. We are not liable for pre-existing conditions or damage caused by factors beyond our reasonable control.

8.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AMERICAN ROOFING ELITE'S TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO AMERICAN ROOFING ELITE FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM. IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF USE, OR DAMAGE TO PERSONAL PROPERTY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9. Cancellations and Refunds

9.1 Cancellation by Customer

You may cancel your contract within three (3) business days of signing without penalty, in accordance with the Federal Trade Commission's Cooling-Off Rule (16 CFR Part 429). Cancellation must be made in writing and delivered to our office address or via email to contact@americanroofingelite.com. If you cancel within this period, any deposit paid will be refunded in full within 10 business days.

After the three-business-day cooling-off period, cancellation is subject to the terms specified in your contract. Typically, you will be responsible for costs incurred up to the date of cancellation, including materials ordered, permits obtained, and labor performed.

9.2 Cancellation by Company

We reserve the right to cancel or postpone any project due to circumstances beyond our reasonable control, including but not limited to severe weather, material shortages, safety concerns, or failure to receive required permits. In such cases, we will refund any deposits paid, less costs already incurred, within 10 business days.

10. Intellectual Property

All content on our Website, including but not limited to text, graphics, logos, images, photographs, videos, software, and code, is the property of American Roofing Elite or our licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content without our prior written consent.

Our company name, logo, taglines, and service marks are trademarks of American Roofing Elite. Unauthorized use of our trademarks is strictly prohibited and may constitute trademark infringement.

11. User Content and Communications

By submitting reviews, testimonials, photos, or other content to our Website or through our Services, you grant American Roofing Elite a perpetual, irrevocable, worldwide, royalty-free, non-exclusive license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media. You represent and warrant that you own or have the necessary rights to grant this license and that your content does not violate the rights of any third party.

We reserve the right to remove or refuse to publish any user content that we determine, in our sole discretion, to be inappropriate, offensive, misleading, or in violation of these Terms.

12. Dispute Resolution and Governing Law

12.1 Governing Law

These Terms and any disputes arising out of or related to these Terms or our Services shall be governed by and construed in accordance with the laws of the State of [State], United States, without regard to its conflict of law principles.

12.2 Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms or our Services shall first be attempted to be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within 30 days, either party may initiate mediation through a mutually agreed-upon mediator. If mediation is unsuccessful, the dispute shall be resolved through binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules.

12.3 Class Action Waiver

YOU AGREE THAT ANY PROCEEDINGS, WHETHER IN ARBITRATION OR COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN CLASS ACTIONS, PRIVATE ATTORNEY GENERAL ACTIONS, OR OTHER CONSOLIDATED PROCEEDINGS.

13. Indemnification

You agree to indemnify, defend, and hold harmless American Roofing Elite, its officers, directors, employees, agents, contractors, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your use of our Website or Services; (b) your violation of these Terms; (c) your violation of any rights of a third party; or (d) any content you submit to our Website or Services.

14. Force Majeure

American Roofing Elite shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, shortages of transportation facilities, fuel, energy, labor, or materials, or government restrictions.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with any written contract executed for specific Services, constitute the entire agreement between you and American Roofing Elite regarding the subject matter hereof and supersede all prior or contemporaneous agreements, understandings, negotiations, and discussions, whether oral or written.

17. Contact Information

If you have any questions about these Terms, please contact us: